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Taxes and shipping calculated at checkout
At Luxe Locs, we understand that receiving your hair extensions as quickly as possible is important to you. That's why we offer fast and reliable shipping options to ensure that your order reaches you in a timely manner.
You'll have the ability to see and review the charges that will be accrued upon shipment of your goods after you enter in your shipping information. You will know the exact amount of the shipping charge before you submit your credit card and confirm your order. We use a variety of carriers to ensure safe, reliable service delivery.
PROCESSING TIMES
Please allow 1-2 business days for processing your order. Once your order has been processed and shipped, we will send you a shipping confirmation with a tracking number.
SHIPPING TIMES
Economy: 7-10 business days
Allow additional time-in-transit to AK, HI, and PO Boxes
Standard: 4-5 business days
We are unable to ship to PO Boxes. Please provide your street address for delivery.
Rush: 2-3 business days
We are unable to deliver to PO Boxes. Please provide your street address for delivery.
Express: Next business day
We are unable to deliver to PO Boxes. Please provide your street address for delivery. Exact time of delivery cannot be guaranteed, and some rural or remote areas can take longer.
SHIPPING RESTRICTIONS
We do not ship to P.O. Boxes or APO/FPO addresses.
We cannot be held responsible for orders that are misrouted or delayed due to incorrect information. Please ensure that your address is entered correctly. Be sure to confirm that a suite, apartment or unit number if applicable is included. Incomplete address information (Main St. vs. Main Ave. vs. Main St. NW) can delay the delivery of your order. We invite your to contact the customer service page for help correcting an address on a previously placed order.
TRACK YOUR PACKAGE
After your order is shipped, we will send you an email shipment confirmation. It will also provide a shipment tracking number, with easy links to the shipping carrier’s websites, so you can track the status of your order. Please contact us through the contact us page f you need help tracking your order.
We take great care in packaging and shipping your order, but if for any reason your package arrives damaged, please contact us immediately and we will do our best to resolve the issue for you.